Your community spaces could be doing so much more. Here's how to unlock them.
Housing associations are sitting on a powerful and underutilised asset: community centres, hubs, and spaces that could be connecting residents, generating sustainable revenue, and measuring real social value. The challenge is that managing them is manual, fragmented, and chronically under-resourced. This guide lays out a practical pathway for transforming how your HA manages, activates, and measures the impact of its community assets, with real examples from housing associations and councils that have already made the shift.
You will learn:
- The six challenges holding HA community asset teams back. From time-consuming manual processes and under-utilised spaces through to compliance paperwork and the difficulty of measuring social value, this guide maps the real blockers and why they persist.
- What becomes possible when you think differently about your spaces. How making community assets easier to book creates a ripple effect: more resident engagement, stronger trust, greater capacity in your frontline teams, and self-sustaining external partners like TRAs and charity groups.
- How SpacetoCo's platform works for housing associations specifically. Online booking management, automated finance and debt collection, compliance document tracking, flexible account structures for internally and externally managed spaces, and social value reporting, all in one place.
- The commercial case for making the move. A commission-based pricing model means SpacetoCo is typically net zero cost. Most organisations see revenue grow by more than 30%, and the platform reduces booking admin time by up to 80%. The guide includes a real cost and revenue model so you can build your own value case.
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This resource is for you if you have any of the following roles...
- Housing association community asset or investment managers
- Resident engagement or community development officers
- Housing association operations or facilities managers
- Housing association IT or digital transformation leads
- Tenant Resident Association coordinators
- Council community development or open spaces officers
- Anyone responsible for measuring or reporting on social value
Find expert guides, tools, templates and more on topics that's relevant for your venue or spaces
Revenue, Finance & Funding
Bookings & Payments Processes
Staff & Volunteers
Community Activation & Engagement
Managing Hirer Relationships
Promoting Your Venue
Placemaking & Neighbourhoods
Stories From Community Venues
Want to make managing bookings easier at your venue?
SpacetoCo is the best bookings software to help you take bookings online, ditch repetitive admin and grow your bookings!
Venues like yours are seeing 10-30% growth in income and getting hours of time back to focus on the work you want to do - instead of back & forth emails & chasing invoices.
See for yourself how much easier life could be.
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Our community of partners
This guide was produced from our work helping a number of organisations to share their spaces. Thanks for Co-creating SpacetoCo with us and sharing your experiences.
Discover how we partner with community venues to help matchmake communities to local facilities.

