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Security Bonds
Cut the paperwork. Not the safeguards.
Managing community venues shouldn't mean wrestling with outdated bond processes. Many centres still hold cash deposits or arrange inter-departmental transfers, which slows down bookings and creates security concerns.
With SpacetoCo's automated Security Bonds (SpaceProtect), you can handle bonds seamlessly inside our online booking system - no more chasing payments, tracking spreadsheets or returning cash manually.
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Feature benefits
How automating security bonds can save time and grow revenue
Fair to hirers and hosts
Instead of demanding a $200 bond for a $20 booking, SpaceProtect lets you choose the bond amount and only collect funds when needed. Low-risk bookings can be covered by post-event claims, meaning community groups aren't out of pocket.
Smooth financial flow
Our venue management software holds funds on the hirer's card a few days before the event and releases them automatically when there's no claim. Finance teams avoid handling credit notes, EFT forms and manual refunds.
Built-in transparency
SpacetoCo notifies hosts and guests if a bond hold attempt succeeds or fails. Funds are stored securely ans released instantly if there's no issue.
Built for efficiency
Less than 1% of bonds are ever retained. Automating the process removes unnecessary paperwork and keeps your website booking system streamlined.
Feature details
What you can do
Custom bond amountsTailor the bond to the risk level. Set different values for low‑risk weekly knitting groups or high‑risk parties.
One‑click bond capture
Enable SpaceProtect when you accept the booking; the system holds the amount you choose a few days before the event. No more manual transfers or cash handling.
Automated notifications
Guests receive alerts when funds are held or released, and you’ll know immediately if a hold fails. Clear communications build trust.
Post‑event claims & quick refunds
For low‑risk bookings, simply submit a claim within 72 hours after the event. Holds vanish from the hirer’s statement like a hotel pre‑authorisation, and hosts can release funds early from the dashboard.
See it in real life
The City of Kwinana highlights how the automated bonds saves them time.
The use of SpaceProtect made The City of Kwinana's lengthy bond process obsolete as city staff can now enable, claim and release funds with a few clicks.
Hirers appreciate the transparency and venue managers love the efficiency.
"It's saved us an entire day every week just processing bonds."
Adam Morris, Community Facilities Team Leader, City of Kwinana
Trusted by Hundreds of Councils and Community Centres Across The Globe.
From large local governments to grassroots community hubs, SpacetoCo is already powering hundreds of spaces just like yours.
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Ready to Simplify Your Bookings and Grow Your Impact?
Let us show you how SpacetoCo can reduce admin, increase revenue, and create a better experience for your community.
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