Important Reminder: Upcoming Fee Adjustment for Casual Hosts

We want to send a friendly, advance reminder about the upcoming adjustment to the fee and for Casual Hosts, which takes effect in just a few weeks.

📅 What is Changing?

Starting December 1, 2025, the new fee for Casual Host bookings will be:

• 19.5% plus GST per booking

This new percentage is a consolidated fee and now includes the merchant fees, which simplifies your financial reconciliation. This adjustment helps us continue to invest in platform security, new features, and marketing to bring more hirers to your listings.

✅ Who is Affected?

This change applies only to Casual Hosts—those who receive payments for bookings as they occur via a connected Stripe account.

Note: If you are a Partner or CouncilPro host and receive a monthly reconciled lump-sum payment, these changes do not apply to you.

💡 Explore Your Options: Save with the Partner Tier

For hosts who are ready to manage all of their bookings and invoices through SpacetoCo and have regular hirers, our Partner Tier offers a reduced rate starting from 16.5% which also includes all merchant fees.

The extra features available on our partner tier are designed for venues who want to get game changing efficiencies managing their bookings. If you're already consistently processing all your bookings through SpacetoCo or have a steady stream of regular hirers as well as casual hirers, becoming a Partner could help you save time and further grow your bookings.

If this sounds like you and you're interested in learning more about the Partner Tier and its eligibility criteria, please reach out to our host support team or click Become a Partner in your host dashboard.

Learn more about our  Partner product here 

No Changes to Terms and Conditions

Please note that aside from this fee adjustment, there are no changes to our existing terms and conditions for casual hosts.

We truly appreciate your understanding and continued partnership. We're committed to supporting your success as a host on our platform.

If you have any questions about this update, please don't hesitate to contact us.

Our Terms and Conditions can be found here.