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How to Use Your SpacetoCo Data to Create a Shareable Weekly “What’s On” Summary
If you run a community centre, you probably spend a lot of time answering the same question. What’s on this week?
Tucked in the heart of North London, Hornsey Cricket Club has been a thriving community sports facility since 1857. Alongside its rich sporting history, the club has become a go-to destination for local residents looking to host birthday parties, family gatherings, club meetings, celebrations, and community events. But like many volunteer-led sports organisations, managing venue hire had become a time-draining, manual process that took energy away from what really matters — serving the community and supporting club members.
The Challenge: A Great Venue, but Too Much Admin
Hornsey Cricket Club had a space that locals loved: a bright, flexible clubhouse overlooking the pitch, plenty of seating, a fully-stocked bar, and easy access. Demand wasn’t the issue — admin was.
Enquiries came through email, phone, social media, and word of mouth. Confirming availability, checking clashes, following up enquiries, sending information, managing payments, and issuing reminders were all done manually. Venue Manager Jim Chapman found himself spending hours each week just trying to keep the booking calendar up to date and respond to everyone in a timely way.
As a small community sports club run largely by volunteers, the system simply wasn’t sustainable.
“SpacetoCo has changed that process from being time intensive to being friction free. A booking now takes a matter of seconds.”
— Jim Chapman, Venue Manager, Hornsey Cricket Club
The Solution: A Seamless, Self-Service Booking System
Jim turned to SpacetoCo to streamline the entire venue-hire process — from discovery and booking to payments and communication.
With SpacetoCo, Hornsey Cricket Club now offers:
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Live availability, so hirers can instantly see when the clubhouse is free
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Online self-service bookings, removing the back-and-forth
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Automated payments, confirmations, and reminders
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A beautiful venue page that showcases the clubhouse, amenities, pricing, and terms
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Real-time conflict detection, ensuring bookings never overlap
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An intuitive dashboard, even for non-technical volunteers
Jim quickly saw the impact. Admin time dropped dramatically. Hirers were booking faster. And the Club could finally focus on running great events instead of wrangling spreadsheets.
Check out Hornsey Cricket Club's spaces for hire here.
The Results: More Hirings, Less Work, Happier People
The transformation was immediate.
“You will double your hirings and reduce your booking workload by 90%.”
— Jim Chapman
SpacetoCo helped Hornsey Cricket Club:
1. Boost Venue Bookings
With a public space page and easy online booking, more people discovered the club. Enquiries converted quickly, because hirers could check availability and book without waiting for a response.
2. Save Hours of Volunteer Time Each Week
Automated confirmations, reminders, payments, and documentation meant the team no longer had to chase payments or manually manage calendars.
3. Deliver a Professional, Modern Experience
The space page, checkout flow, and communications gave the Club a polished, consistent customer experience that matched the professionalism of the facility itself.
“If you are responsible for hiring out any size of venue, I cannot recommend this company highly enough. The web-based software is intuitive and easy to use even for a non-tech user.”
— Jim Chapman
What’s Next for Hornsey Cricket Club?
With bookings growing and admin dropping, the Club now has more capacity to invest back into community sport, junior development, and member events. Jim and the team continue to use SpacetoCo to streamline operations — and they’re exploring ways to expand their hire offerings even further.
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