NEW! Booking Questions - Product Update

  • Shana Graham

    14th April 2023

NEW! Booking Questions - Product Update

toddler questions

As hosts, sometimes you need to ask your guests questions to make sure everyone has the right information about a booking. With our newly updated Bookings Questions feature, you can ask as many questions as a toddler does...well, almost!

"Well, we already ask guests questions through SpacetoCo", I hear you say! That's true, but we've overhauled the whole process so that you can do so much more with this powerful tool. Firstly, you can now access all the questions you have asked on all your spaces in one place - just click the 'Questions' icon under 'Configure' on your host menu.

booking questions

On this page, you can also edit your questions, assign them to multiple spaces or delete them altogether. Just click the three-dot icon on the far left and see the actions you can take.

edit questions

You also have different types of questions you can use. There are two main types: Primary and Secondary Questions. The former, available to all hosts, are yes/no questions. The latter can be of different types and are only available to Partner/PartnerPro hosts. These sit under Primary Questions, pop up when a guest answers 'yes', and are used to gain more information.

secondary questions

To learn more about our new Booking Questions, check out the video below and read our support article. Now to answer all my toddler's questions...

 

Related Reads

100 Community Event Ideas

A community that plays together, stays together. We know thinking of great community events can be tricky. On top of managing your community venue, .

Read article

How to Turn Difficult Hirer Conversations into Strong Relationships

It’s Friday afternoon, your inbox is full, and then the phone rings. A hirer is upset — maybe the heating didn’t work, maybe they felt overcharged, .

Read article

ISO 27001 Certified: Committed To Protecting Your Data!

SpacetoCo is ISO 27001 Certified! We’re happy to announce that SpacetoCo is officially ISO 27001 certified! This is a huge win for everyone in the .

Read article