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Beyond Bookings: Unlocking New Revenue & Boosting Community Access for Your LGA

  • Jeremy Hurst
  • Jeremy Hurst

    8th July 2025

Beyond Bookings: Unlocking New Revenue & Boosting Community Access for Your LGA

In our previous articles, we’ve highlighted how manual processes drain council resources and how automation can reclaim precious administrative time. But the true power of a modern online booking system for local government councils extends far beyond just efficiency. It’s about unlocking tangible new revenue streams and fostering a deeper, more active connection within your community.

For leadership teams, digital marketers, and heads of departments like rates, property, and community services, the goal isn't just to manage venues; it's to maximise their value for both the council's financial health and the wellbeing of its residents.

Transforming Idle Assets into Income Generators

Many councils possess a wealth of community assets – halls, meeting rooms, sports fields, and public spaces - that are often underutilised simply because they're not easily discoverable or bookable. This represents a significant missed opportunity for revenue generation.

A dedicated venue management platform acts as a vibrant, shared-space marketplace. Imagine:

  • Increased Visibility: Your venues are listed prominently online, accessible 24/7. Community groups, local businesses, educators, and individuals can browse real-time availability, facility details, and pricing without needing to pick up the phone. This dramatically increases the chances of bookings for spaces that might otherwise sit empty.
  • Streamlined Discovery to Payment: The entire booking journey, from initial search to instant payment, is seamless. This convenience encourages more bookings and reduces friction, directly translating into more income for your council.
  • Optimised Pricing Models: Advanced booking software allows councils to implement flexible, customisable pricing - whether it’s special community rates, peak/off-peak pricing, or package deals. This ensures you're maximising revenue potential while still serving diverse community needs.

We've seen councils achieve significant uplifts in venue bookings, with some experiencing a 30% increase in just a short period. This isn't just about small gains; it's about transforming previously passive assets into active, self-sustaining contributors to council revenue.

Empowering Community, Enhancing Engagement

Beyond the financial uplift, a truly effective online booking system is a powerful tool for community engagement. For community management and communications specialists, this means:

  • Greater Accessibility: Breaking down barriers to access is crucial. When residents can easily find and book council facilities online in minutes, it encourages more community groups, clubs, and individuals to utilise these spaces for events, activities, and gatherings. This fosters a more vibrant and connected local environment.
  • Community Co-Management: Some advanced platforms empower trusted community groups to manage their own bookings and events within your spaces. This not only reduces administrative burden on your staff but also builds stronger partnerships and a sense of shared ownership within the community.
  • Driving Local Economic Growth: By making public spaces more accessible, councils enable local small businesses, sports clubs, creatives, and educators to thrive right in your LGA. More activities mean more local foot traffic, boosting surrounding businesses and contributing to the overall economic vitality of your area.

As Maggie from the City of Tea Tree Gully, noted, "SpacetoCo is the best way to manage facility hire, easy entry, easy cancellations. We have 120 hirers across 20 facilities and what used to be a very complex, labour intensive and time consuming task, is now much simpler and straightforward”. This highlights the dual benefit: efficiency for the council, and improved service for the community.

Your Venues, Working Harder for Your Community

Ultimately, a leading online booking system helps your council realise the full potential of its community assets. It's about moving from simply managing spaces to strategically activating them – generating new revenue, simplifying access, and fostering a more engaged, thriving local community.

Ready to see your community spaces thrive and generate more income? Discover how a purpose-built venue management solution can transform your council's operations and community impact.

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