How to Increase Bookings at Your Community Venue
Understanding the customer journey
“Plans are things that change” - Fujio Cho
Ain’t that a hard truth! Picture this: You’ve planned an amazing event and booked a venue, but then find out you’ve double booked yourself or the guest of honour can’t make it on the day! Enter the dreaded booking-change process: either cancel the initial booking and then make a new one, or enter into a back and forth with the venue about the needed changes. If only there was another way…
“When there’s change, there’s opportunity” - Jack Welch
Luckily there is, with SpacetoCo’s newest feature guest booking change requests! Guests can now edit bookings on their own dashboard, whether it’s changing the date/time, number of attendees or areas and items used. Once submitted, venue hosts can either approve, decline or suggest alternatives - all with a few clicks. Even better, if guests have ‘instant book’ privileges, these changes happen automatically, saving everyone the old admin headache!
“The measure of intelligence is the ability to change” - Albert Einstein
We’re all about working smarter and not harder, and guest booking change requests is a testament to that. So let’s embrace change, friends. It’s the only constant in life, after all!
To learn more, click here or watch the video below:
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AU: (08) 6102 1191 | NZ: (09) 887 4698