PSA: Make additional items and charges invisible to Verified Guests

  • Shana Graham

    25th May 2022

PSA: Make additional items and charges invisible to Verified Guests

Hi hosts! From this week, verified guests will have the ability to add on additional items and charges in their regular bookings. This feature was disabled before to avoid verified guests accidentally double charging themselves.

For example, if you had an additional charge for commercial hire of your spaces and this was not made invisible to your verified guests who are already paying an agreed commercial rate, they could add on this charge when making a regular booking and double charge themselves! 

To prepare for this update, make sure that your additional items and charges that fall into this category are made invisible to your verified guests. It's easy to do so - simply visit the 'Items and Charges' page on your profile;

items

click the 'Invisible to guests' tab;

invisible

and select 'Regular Bookings';

Regular-1

We also have a video below to show you how to do this. Keep an eye out for this update and more awesome new features!

 

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