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Squiggles (13)
Pricing

Spend less time on admin, more time on community impact

Our platform helps you grow bookings, reduce manual work and generate more value from your spaces - without the complexity.

Flexible pricing that grows with you

SpacetoCo pricing is usage-based. That means we only succeed when you do. You’ll never be out of pocket - most partners grow bookings enough to cover our fee within months.

Unlimited support, unlimited users and spaces, time back for what matters

Free

Best for advertising free spaces or managing internal and private bookings

0% 0% 0%

on free bookings on free bookings on free bookings

Get started for free

Take your bookings online, and get:

  • Unlimited space listings on our marketplace
  • Unlimited bookings
  • Unlimited users
  • Share photos, video & 3D walkthrough
  • Live availability & calendar
  • Messaging & attachments
  • Booking questions
  • Add items, kit or services to booking
  • Cancellations
  • Email automation & notifications
  • Reporting & dashboard
  • 24/7 Live chat support

Casual

Best for one-off or casual bookings, meetings, events, workshops

19.5% 19.5% 19.5%

bundled merchant fees bundled merchant fees bundled merchant fees

Get started for free

All the incredible bookings & payments automation that will create a beautifully efficient experience for your teams & hirers, plus...

  • Take secure payments online
  • Automated receipts
  • Automated refunds
  • Booking change requests
  • Discount codes
  • Sell additional items and charges
  • Create variable rates e.g. weekend or peak
  • Revenue reporting & dashboards
  • GST compliant
  • Transaction history
  • Generate booking QR codes
  • Automated security bonds (add on)

Partner

Busy & complex community centres and venues with casual & regular hirers

16.5% 16.5% 16.5%

bundled merchant fees bundled merchant fees bundled merchant fees

Contact Partnerships Team

*Not for Profit & Education Discounts Available

Everything in casual, plus…

  • Take secure payments online
  • Complex space availability management e.g. spaces that split into two
  • Manage bookings for regular hirers
  • Online regular hire applications
  • Bulk booking creation and editing
  • Hirer document management (public liability insurance, permits, run sheets)
  • Automated monthly invoicing and payment collection
  • Monthly account reconciliation reporting
  • Custom booking filters and tags
  • Branded organisation page
  • User activity tracking and tagging
  • Compatible with Xero and other accounting software
  • Publish calendars through iCal subscriptions to google, apple etc
  • Training, implementation and support to transition bookings and customers.
Squiggles (15)
Squiggles (14)

Compare Plans & Features

Don't see a feature you need? There's so much more under the hood…

Why SpacetoCo?

Trusted by Hundreds of Community Centres and Venues

Glendowie Community Centre_Auckland

“We’ve seen bookings double in the last year. Our premises are now close to full capacity.”

Jill Kayser, General Manager, St Heliers & Glendowie Community Centres, Auckland

St Helier's Community Centre achieved these outcomes
  • 100% growth in bookings
  • No outstanding debtors
  • Increased participation & partnerships

Your journey to better bookings starts here

SpacetoCo is the only end-to-end marketing, booking, finance and reporting tool that's purpose built for local authorities. Our unique enterprise pricing is value based to ensure you get return on investment. 
 

Unlimited support for you and your hirers. We're your partner in community.

CouncilPro

Powerful enterprise booking platform for local governments and housing organisations.

Pricing tailored to your portfolio, get a free business case and see how much value you can create with SpacetoCo. Pricing tailored to your portfolio, get a free business case and see how much value you can create with SpacetoCo. Pricing tailored to your portfolio, get a free business case and see how much value you can create with SpacetoCo.

Contact Partnerships Team

All of our features plus all the extras you need to operate at scale in larger organisations.

  • Manage multiple sites, venues & teams
  • Custom permissions & user management
  • Automate security bonds, overnight bookings, campgrounds
  • Compatible with Outlook 365, Xero, TechOne, and other ERP integrations
  • Access and lighting control integrations
  • Dedicated account manager & training
  • Custom volume pricing
Squiggles (14)

Compare Plans & Features

Don't see a feature you need? There's so much more under the hood…

Game Changing Bookings Transformation

Trusted by 70+ councils across Australia & New Zealand

City of Cockburn - Orange Logo

“It’s changed our lives dramatically. We’ve reduced call volume by 62% and saved 70 minutes per booking.”

Kylie, City of Cockburn

The City of Cockburn achieved these outcomes
  • 62% drop in phone/email enquiries
  • 25% increase in bookings
  • Time back for staff to focus on real community work

Flexible pricing that grows with you

SpacetoCo pricing is usage-based. That means we only succeed when you do. You’ll never be out of pocket - most partners grow bookings enough to cover our fee within months.

Unlimited support, unlimited users and spaces, time back for what matters

Free

Best for advertising free spaces or managing internal and private bookings

0% 0% 0%

on free bookings on free bookings on free bookings

Get started for free

Take your bookings online, and get:

  • Unlimited space listings on our marketplace
  • Unlimited bookings
  • Unlimited users
  • Share photos, video & 3D walkthrough
  • Live availability & calendar
  • Messaging & attachments
  • Booking questions
  • Add items, kit or services to booking
  • Cancellations
  • Email automation & notifications
  • Reporting & dashboard
  • 24/7 Live chat support

Casual

Best for one-off or casual bookings, meetings, events, workshops

19.5% 19.5% 19.5%

bundled merchant fees bundled merchant fees bundled merchant fees

Get started for free

All the incredible bookings & payments automation that will create a beautifully efficient experience for your teams & hirers, plus...

  • Take secure payments online
  • Automated receipts
  • Automated refunds
  • Booking change requests
  • Discount codes
  • Sell additional items and charges
  • Create variable rates e.g. weekend or peak
  • Revenue reporting & dashboards
  • GST compliant
  • Transaction history
  • Generate booking QR codes
  • Automated security bonds (add on)

Partner

Busy & complex community centres and venues with casual & regular hirers

16.5% 16.5% 16.5%

bundled merchant fees bundled merchant fees bundled merchant fees

Contact Partnerships Team

*Not for Profit & Education Discounts Available

Everything in casual, plus…

  • Take secure payments online
  • Complex space availability management e.g. spaces that split into two
  • Manage bookings for regular hirers
  • Online regular hire applications
  • Bulk booking creation and editing
  • Hirer document management (public liability insurance, permits, run sheets)
  • Automated monthly invoicing and payment collection
  • Monthly account reconciliation reporting
  • Custom booking filters and tags
  • Branded organisation page
  • User activity tracking and tagging
  • Compatible with Xero and other accounting software
  • Publish calendars through iCal subscriptions to google, apple etc
  • Training, implementation and support to transition bookings and customers.
Squiggles (15)
Squiggles (14)

Compare Plans & Features

Don't see a feature you need? There's so much more under the hood…

Why SpacetoCo?

Trusted by Hundreds of Community Centres and Venues

Glendowie Community Centre_Auckland

“We’ve seen bookings double in the last year. Our premises are now close to full capacity.”

Jill Kayser, General Manager, St Heliers & Glendowie Community Centres, Auckland

St Helier's Community Centre achieved these outcomes
  • 100% growth in bookings
  • No outstanding debtors
  • Increased participation & partnerships

Your journey to better bookings starts here

SpacetoCo is the only end-to-end marketing, booking, finance and reporting tool that's purpose built for local authorities. Our unique enterprise pricing is value based to ensure you get return on investment. 
 

Unlimited support for you and your hirers. We're your partner in community.

CouncilPro

Powerful enterprise booking platform for local governments and housing organisations.

Pricing tailored to your portfolio, get a free business case and see how much value you can create with SpacetoCo. Pricing tailored to your portfolio, get a free business case and see how much value you can create with SpacetoCo. Pricing tailored to your portfolio, get a free business case and see how much value you can create with SpacetoCo.

Contact Partnerships Team

All of our features plus all the extras you need to operate at scale in larger organisations.

  • Manage multiple sites, venues & teams
  • Custom permissions & user management
  • Automate security bonds, overnight bookings, campgrounds
  • Compatible with Outlook 365, Xero, TechOne, and other ERP integrations
  • Access and lighting control integrations
  • Dedicated account manager & training
  • Custom volume pricing
Squiggles (14)

Compare Plans & Features

Don't see a feature you need? There's so much more under the hood…

Game Changing Bookings Transformation

Trusted by 70+ councils across Australia & New Zealand

City of Cockburn - Orange Logo

“It’s changed our lives dramatically. We’ve reduced call volume by 62% and saved 70 minutes per booking.”

Kylie, City of Cockburn

The City of Cockburn achieved these outcomes
  • 62% drop in phone/email enquiries
  • 25% increase in bookings
  • Time back for staff to focus on real community work

Flexible pricing that grows with you

  • Compare Plans & Features
  • Fees for $0 or internal bookings
  • Fees for paid bookings
  • Not for Profit Discount Available
  • Merchant Fees
  • Free

  • Casual

  • Partner

  • CouncilPro

  • Free

  • Free

  • Free

  • Free

  • 19.5%

  • 16.5%

  • Let's Talk!

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  • Included
  • Included
  • Included

All fees are ex GST/VAT
We cover all Stripe and Go Cardless merchant & payment gateway fees

  • 🔎 Community Marketplace
  • Marketplace listings

    List as many spaces as you want on our marketplace

  • Dedicated space pages

    Each bookable space has its own profile page

  • Photos, videos, 3D walkthroughs & floor-plans

    Upload up to 20 high res images and multimedia to help customers visualise your space

  • Host profile page

    Dedicated page with all your spaces in one place with custom URL

  • Booking Categories

    Venues are searchable via categories to make it easier to find event-specific spaces (eg. 'birthday party', 'meeting' etc)

  • SEO boost

    Easy SEO management to help your space get found

  • Social sharing

    Get your spaces shared on socials

  • Web & mobile

    Optimised for your customers to book your spaces on web or mobile

  • Space reviews

    Space reviews to build trust and help your customers recommend your space

  • Bulk edit spaces

    Manage your spaces more efficiently. Perfect for bulk updating things like Rules or Terms & Conditions

  • Sort spaces

    Set the order in which you want spaces to appear for customers when searching

  • Space tags

    Add a custom tag to a space and filter by tags for managing venue specific information

  • Branding control

    Elevate the experience when your customers view all bookable spaces

  • Organisation Pages

    Larger organisations can have profile pages that display their logo, a 'bio', and all of their hireable venues, resources and associated peppercorn leases

  • Free

  • Casual

  • Partner

  • CouncilPro

  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
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  • 🥳 Casual Bookings
  • One click accept

    Block availability, take payment, send receipts and acceptance emails in one click

  • Decline bookings

    You’re in control. Say no to bookings you don’t want, and automatically notify the customer

  • Trust report

    Get risk assessment data based on a guests's previous bookings and payment method

  • Booking slots

    Perfect for when you have a space with more than one available slot (eg. tennis courts)

  • Book multiple times

    Book as many times as you want in one transaction, all from a single booking request

  • Edit casual bookings

    Edit time, date, rooms, rate and add or remove charges after a booking is confirmed

  • Refund rules

    Define what level of refund your customer receives when they choose to cancel

  • T&C’s and COVID safe plans

    Customers can accept your terms and COVID related safety plans on the way through checkout

  • Social login

    Use your Google or Facebook account to make a booking

  • Discount codes

    Create, track and manage unique codes for your customers to use at the checkout

  • Booking questions

    Configure up to 8 simple yes/no questions, presented to the customer as part of the seamless checkout experience

  • Secondary questions

    Add a further 3 questions to each primary question, with additional options such as text based input, multi-choice & dropdown

  • Free

  • Casual

  • Partner

  • CouncilPro

  • Tick
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  • Internal Bookings
  • Create internal bookings

    Create daily, weekly, custom or block outs for internal bookings and availability management

  • Group internal bookings

    Organise, search and bulk delete your internal bookings

  • Internal users

    Your team can create and manage their internal bookings

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Regular Hirers
  • Online regular hirer application

    Paperless online application form, view in-draft applications, review and approve in one click

  • Zero cost regular bookings

    Take and manage free of charge regular bookings

  • Paid regular bookings

    Take and manage paid regular bookings

  • Discount codes

    Create, track and manage unique codes for your customers to add to their bookings

  • Bulk booking creation

    Create up to 500 weekly, monthly and custom regular bookings in less than 1 minute

  • Bulk cancellation

    Manage big changes in just a few clicks

  • Bulk edit

    Make multiple changes at once to regular bookings

  • Re-use template

    Easily copy over last year's bookings into a new year with one click

  • Custom fee tiers

    Create custom fee tiers e.g. commercial, community, government for regular hirers

  • Booking privileges

    Set booking permissions for Regular Hirers to self book into the future (on a per facility basis) including the ability to be pre-approved (instant booking), removing the need to accept booking requests

  • Seasonal bookings

    Support for seasonal allocations with repetitive booking patterns and ad-hoc bookings across all venues

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Extra Items and Charges
  • Free items

    Allow customers to book free items to capture additional bookings data e.g. chairs or mats

  • Paid items & charges

    Take payment for hourly or fixed priced items like catering packages, projector hire or bar staff

  • Mandatory items & charges

    Add a mandatory charge to every booking e.g. cleaning fee

  • Timed items & charges

    Create rules that allow for charges to only appear at certain times e.g. extra hourly cost on weekends

  • Visible/hidden items & charges

    Based on space & booking type, retaining control over the customer journey and refraining from displaying more complex charges as part of the booking process

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Customer Management
  • Customer directory

    See all of your customers in one location, including QTY & value of bookings

  • Booking notes

    Add internal notes to bookings or customers

  • Customer profiles

    View customer profiles and see all their contact and bookings data at a glance

  • Document Management

    Request, access, create and review of booking specific documents like Alcohol Permits, Risk Assessments and Public Liability Insurance, all in one place!

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Calendar and Booking Management
  • Online calendar

    View all your bookings in an online calendar or table

  • Live availability

    Only receive booking requests for times that are actually available

  • Filter

    Filter bookings by type, space, SpaceProtect & value

  • Supersearch

    Search for bookings by guest name, verified application (partner only), discount codes and additional items & charges, manual bookings, tags, and watched bookings

  • Conflict warnings

    View and manage any conflicts. Automated conflict warning emails

  • Mobile friendly

    Accept, decline, view and manage all your bookings from your phone

  • Activity feed

    See the entire transaction and edit history of a booking

  • Outlook integration

    Read & write integration to Outlook (requires Office 365 subscriptions)

  • Day/overnight bookings

    Perfect for event spaces that can be booked by the day, or overnight camping/accommodation facilities

  • Parent/child space dependencies

    Nest a space within a space for more complex space management

  • Custom booking tags

    Add a tag to a booking and filter by tags for managing processes like keys

  • Watch bookings

    Track and watch bookings as a team member, and receive notifications for any changes made

  • Favourite filters

    Save your favourite filters just for you, or your entire team, allowing one click access to custom views

  • Invite only

    Allow an invite only

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Integrations
  • iCal subscription management

    Create custom iCal links with different levels of bookings data and manage who can subscribe

  • iCal publishing

    Publish your availability to any iCal compatible calendar application e.g.Google Calendar, Apple Calendars and Outlook

  • Microsoft Outlook integration

    Read & write integration to Outlook (requires Office 365 subscription) with a 2-way sync

  • Enterprise login

    Integrate with your existing Microsoft or Google Workplace enterprise authentication

  • Remote access integration

    Integrates with leading remote access control systems to provide hirers access to facilities via pin code Read more here

  • OneCouncil Integration

    Generate OneCouncil Compatible Project Journal exports for easier than ever financial reporting

  • TechOne Integration

    Generate Tech One Compatible Project Journal exports for easier than ever financial reporting

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Add-on
  • Unlimited
  • Add-on
  • Add-on
  • Add-on
  • Add-on
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  • Payment Automation
  • Take credit/debit card payments

    Take payments online for casual bookings from debit or credit cards (VISA, MasterCard, American Express)

  • Automated receipts

    GST receipts sent and updated automatically as booking is accepted and edited

  • Automated cancellation refunds

    Cancel and refund a booking in one click. Guest Booking Fee applies from Jan '22. Read more here

  • Automated payment collection

    Never chase payment ever again

  • PCI compliance

    All payments secured through our partners Stripe and Go Cardless

  • Payout history

    See all of your Host payouts in one location

  • Direct debit

    Enable regular hirers to pay you monthly by direct debit

  • Monthly automated invoicing

    Automated monthly bookings summary and invoicing for regular hirers

  • Monthly payment and reconciliation

    All your bookings revenue paid in one lumpsum with 10 reconciliation reports

  • Verified invoice single view

    See all invoices in the one location

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Communication Automation
  • 100+ Automated emails

    From pending bookings to payment collection, we’ve automated over 80 configurable emails between you and your customers

  • Messages

    Private messages and notifications to streamline all bookings comms in one place

  • Message attachments

    Send, receive and save important attachments like ID, insurance policies or run sheets

  • Emoji support

    Brighten 🌞 up your messages 💬 with full 🌕 emoji support 🎗️

  • Notification preferences

    Control which emails you receive

  • Pin conversations

    Pin 📌 your conversations to the top of the messages list as a visual reminder

  • Archive messages

    File away unwanted messages, and keep your inbox clear

  • Announcements

    Broadcast a message to multiple customers

  • Customer tagging

    Add a custom tag to a hirer to use with filters and tracking across the application

  • Bulk edit spaces

    Lorem Ipsum is simply dummy text of the printing and typesetting industry.

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Reports and Dashboards
  • Host dashboard

    See your most important information including revenue, upcoming bookings, top performing spaces & latest SpacetoCo news

  • Customer dashboard

    News articles, information cards, videos, etc.

  • Report mode

    Use custom filters to export data from yourbookings with an infinite combination ofexport options

  • Schedule reports by email

    Create a bespoke report and have it emailed to a selected destination on a schedule of your choosing i.e. daily, weekly, fortnightly etc.

  • Graph mode

    Visualise and analyse your booking data using custom filters

  • Regular customer report

    Download your customer data like emails, phone, address and organisational info

  • Monthly summary report

    Track growth in your users, bookings and revenue

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Customer Self Service
  • Self service bookings and cancellation

    Get your customers to book themselves through a paperless, secure and accessible checkout

  • Customer dashboard

    Customers can view their past and future bookings across all spaces in one place

  • Account management

    Customers can update their personal, organisation and payment methods and reset passwords.

  • Download receipts and invoices

    Customers can view and download all their receipts and invoices all from one location

  • Payment preferences

    Customer can set payment preferences against casual and/or regular bookings

  • Free

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  • CouncilPro

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  • Security Bonds
  • SpaceProtect Pre-Event (bond)

    We take and hold a bond value of your choosing up to 4 days before the event

  • SpaceProtect Post-Event (bond)

    We collect the value of any damages after the event

  • Automated bond communication

    We automate the communication of each step of a bond process from initiation to payout

  • Free

  • Casual

  • Partner

  • CouncilPro

  • Add-on
  • Add-on
  • Add-on
  • Add-on
  • Add-on
  • Add-on
  • Add-on
  • Add-on
  • Add-on
  • Team and Customer Management
  • Customer directory

    See all of your customers in one location, including QTY and value of bookings

  • Booking notes

    Add internal notes to bookings or customers

  • Customer profiles

    View customer profiles and see all their contact and bookings data at a glance

  • Social login

    Use your Google or Facebook profile to create a secure account

  • Activity feed

    See the entire transactional and edit history of a booking

  • Enterprise login

    Integrate with your existing Microsoft or Google Workplace enterprise authentication

  • Team management

    Set admin or team member privileges

  • Multiple user accounts

    Each member of your team gets their own account

  • User switching

    Swap between different facility accounts to manage multiple venues or sites

  • Internal messages

    Send messages to your team members or mention them in a booking

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Help and Customer Service
  • 24/7 Live chat support

    You or your customers can reach us anytime through our live chat widget

  • Customer support forcustomers

    Your customers are our customers. We support them with using the site, general enquiries and finding spaces

  • Knowledge base

    Our searchable database of help articles has step by step instructions

  • Marketing support

    Our host partner pack is crammed with resources and ideas to help you market your space and grow your bookings

  • Training & rollout

    For larger facilities, an implementation plan, change management resources and staff training. Additional charges may apply

  • Quarterly catchups

    Every quarter we run an online collaborative session with our Partner hosts to gain feedback, hear stories and meet other teams from across Australia and New Zealand who manage community spaces

  • Dedicated account management

    Get a dedicated account manager and private messaging channel for ongoing support, growth and guidance

  • Free

  • Casual

  • Partner

  • CouncilPro

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Flexible pricing that grows with you

Compare Plans & Features

  • Compare Plans & Features
  • Fees for $0 or internal bookings
  • Fees for paid bookings
  • Not for Profit Discount Available
  • Merchant Fees
  • Free

  • Casual

  • Partner

  • CouncilPro

  • Free

  • Free

  • Free

  • Free

  • 19.5%

  • 16.5%

  • Let's Talk!

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  • Included
  • Included
  • Included

All fees are ex GST/VAT
We cover all Stripe and Go Cardless merchant & payment gateway fees

🔎 Community Marketplace

  • 🔎 Community Marketplace
  • Marketplace listings

    List as many spaces as you want on our marketplace

  • Dedicated space pages

    Each bookable space has its own profile page

  • Photos, videos, 3D walkthroughs & floor-plans

    Upload up to 20 high res images and multimedia to help customers visualise your space

  • Host profile page

    Dedicated page with all your spaces in one place with custom URL

  • Booking Categories

    Venues are searchable via categories to make it easier to find event-specific spaces (eg. 'birthday party', 'meeting' etc)

  • SEO boost

    Easy SEO management to help your space get found

  • Social sharing

    Get your spaces shared on socials

  • Web & mobile

    Optimised for your customers to book your spaces on web or mobile

  • Space reviews

    Space reviews to build trust and help your customers recommend your space

  • Bulk edit spaces

    Manage your spaces more efficiently. Perfect for bulk updating things like Rules or Terms & Conditions

  • Sort spaces

    Set the order in which you want spaces to appear for customers when searching

  • Space tags

    Add a custom tag to a space and filter by tags for managing venue specific information

  • Branding control

    Elevate the experience when your customers view all bookable spaces

  • Organisation Pages

    Larger organisations can have profile pages that display their logo, a 'bio', and all of their hireable venues, resources and associated peppercorn leases

  • Free

  • Casual

  • Partner

  • CouncilPro

  • Unlimited
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🥳 Casual Bookings

  • 🥳 Casual Bookings
  • One click accept

    Block availability, take payment, send receipts and acceptance emails in one click

  • Decline bookings

    You’re in control. Say no to bookings you don’t want, and automatically notify the customer

  • Trust report

    Get risk assessment data based on a guests's previous bookings and payment method

  • Booking slots

    Perfect for when you have a space with more than one available slot (eg. tennis courts)

  • Book multiple times

    Book as many times as you want in one transaction, all from a single booking request

  • Edit casual bookings

    Edit time, date, rooms, rate and add or remove charges after a booking is confirmed

  • Refund rules

    Define what level of refund your customer receives when they choose to cancel

  • T&C’s and COVID safe plans

    Customers can accept your terms and COVID related safety plans on the way through checkout

  • Social login

    Use your Google or Facebook account to make a booking

  • Discount codes

    Create, track and manage unique codes for your customers to use at the checkout

  • Booking questions

    Configure up to 8 simple yes/no questions, presented to the customer as part of the seamless checkout experience

  • Secondary questions

    Add a further 3 questions to each primary question, with additional options such as text based input, multi-choice & dropdown

  • Free

  • Casual

  • Partner

  • CouncilPro

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Internal Bookings

  • Internal Bookings
  • Create internal bookings

    Create daily, weekly, custom or block outs for internal bookings and availability management

  • Group internal bookings

    Organise, search and bulk delete your internal bookings

  • Internal users

    Your team can create and manage their internal bookings

  • Free

  • Casual

  • Partner

  • CouncilPro

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Regular Hirers

  • Regular Hirers
  • Online regular hirer application

    Paperless online application form, view in-draft applications, review and approve in one click

  • Zero cost regular bookings

    Take and manage free of charge regular bookings

  • Paid regular bookings

    Take and manage paid regular bookings

  • Discount codes

    Create, track and manage unique codes for your customers to add to their bookings

  • Bulk booking creation

    Create up to 500 weekly, monthly and custom regular bookings in less than 1 minute

  • Bulk cancellation

    Manage big changes in just a few clicks

  • Bulk edit

    Make multiple changes at once to regular bookings

  • Re-use template

    Easily copy over last year's bookings into a new year with one click

  • Custom fee tiers

    Create custom fee tiers e.g. commercial, community, government for regular hirers

  • Booking privileges

    Set booking permissions for Regular Hirers to self book into the future (on a per facility basis) including the ability to be pre-approved (instant booking), removing the need to accept booking requests

  • Seasonal bookings

    Support for seasonal allocations with repetitive booking patterns and ad-hoc bookings across all venues

  • Free

  • Casual

  • Partner

  • CouncilPro

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Extra Items and Charges

  • Extra Items and Charges
  • Free items

    Allow customers to book free items to capture additional bookings data e.g. chairs or mats

  • Paid items & charges

    Take payment for hourly or fixed priced items like catering packages, projector hire or bar staff

  • Mandatory items & charges

    Add a mandatory charge to every booking e.g. cleaning fee

  • Timed items & charges

    Create rules that allow for charges to only appear at certain times e.g. extra hourly cost on weekends

  • Visible/hidden items & charges

    Based on space & booking type, retaining control over the customer journey and refraining from displaying more complex charges as part of the booking process

  • Free

  • Casual

  • Partner

  • CouncilPro

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Customer Management

  • Customer Management
  • Customer directory

    See all of your customers in one location, including QTY & value of bookings

  • Booking notes

    Add internal notes to bookings or customers

  • Customer profiles

    View customer profiles and see all their contact and bookings data at a glance

  • Document Management

    Request, access, create and review of booking specific documents like Alcohol Permits, Risk Assessments and Public Liability Insurance, all in one place!

  • Free

  • Casual

  • Partner

  • CouncilPro

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Calendar and Booking Management

  • Calendar and Booking Management
  • Online calendar

    View all your bookings in an online calendar or table

  • Live availability

    Only receive booking requests for times that are actually available

  • Filter

    Filter bookings by type, space, SpaceProtect & value

  • Supersearch

    Search for bookings by guest name, verified application (partner only), discount codes and additional items & charges, manual bookings, tags, and watched bookings

  • Conflict warnings

    View and manage any conflicts. Automated conflict warning emails

  • Mobile friendly

    Accept, decline, view and manage all your bookings from your phone

  • Activity feed

    See the entire transaction and edit history of a booking

  • Outlook integration

    Read & write integration to Outlook (requires Office 365 subscriptions)

  • Day/overnight bookings

    Perfect for event spaces that can be booked by the day, or overnight camping/accommodation facilities

  • Parent/child space dependencies

    Nest a space within a space for more complex space management

  • Custom booking tags

    Add a tag to a booking and filter by tags for managing processes like keys

  • Watch bookings

    Track and watch bookings as a team member, and receive notifications for any changes made

  • Favourite filters

    Save your favourite filters just for you, or your entire team, allowing one click access to custom views

  • Invite only

    Allow an invite only

  • Free

  • Casual

  • Partner

  • CouncilPro

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Integrations

  • Integrations
  • iCal subscription management

    Create custom iCal links with different levels of bookings data and manage who can subscribe

  • iCal publishing

    Publish your availability to any iCal compatible calendar application e.g.Google Calendar, Apple Calendars and Outlook

  • Microsoft Outlook integration

    Read & write integration to Outlook (requires Office 365 subscription) with a 2-way sync

  • Enterprise login

    Integrate with your existing Microsoft or Google Workplace enterprise authentication

  • Remote access integration

    Integrates with leading remote access control systems to provide hirers access to facilities via pin code Read more here

  • OneCouncil Integration

    Generate OneCouncil Compatible Project Journal exports for easier than ever financial reporting

  • TechOne Integration

    Generate Tech One Compatible Project Journal exports for easier than ever financial reporting

  • Free

  • Casual

  • Partner

  • CouncilPro

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  • Add-on
  • Unlimited
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Payment Automation

  • Payment Automation
  • Take credit/debit card payments

    Take payments online for casual bookings from debit or credit cards (VISA, MasterCard, American Express)

  • Automated receipts

    GST receipts sent and updated automatically as booking is accepted and edited

  • Automated cancellation refunds

    Cancel and refund a booking in one click. Guest Booking Fee applies from Jan '22. Read more here

  • Automated payment collection

    Never chase payment ever again

  • PCI compliance

    All payments secured through our partners Stripe and Go Cardless

  • Payout history

    See all of your Host payouts in one location

  • Direct debit

    Enable regular hirers to pay you monthly by direct debit

  • Monthly automated invoicing

    Automated monthly bookings summary and invoicing for regular hirers

  • Monthly payment and reconciliation

    All your bookings revenue paid in one lumpsum with 10 reconciliation reports

  • Verified invoice single view

    See all invoices in the one location

  • Free

  • Casual

  • Partner

  • CouncilPro

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Communication Automation

  • Communication Automation
  • 100+ Automated emails

    From pending bookings to payment collection, we’ve automated over 80 configurable emails between you and your customers

  • Messages

    Private messages and notifications to streamline all bookings comms in one place

  • Message attachments

    Send, receive and save important attachments like ID, insurance policies or run sheets

  • Emoji support

    Brighten 🌞 up your messages 💬 with full 🌕 emoji support 🎗️

  • Notification preferences

    Control which emails you receive

  • Pin conversations

    Pin 📌 your conversations to the top of the messages list as a visual reminder

  • Archive messages

    File away unwanted messages, and keep your inbox clear

  • Announcements

    Broadcast a message to multiple customers

  • Customer tagging

    Add a custom tag to a hirer to use with filters and tracking across the application

  • Bulk edit spaces

    Lorem Ipsum is simply dummy text of the printing and typesetting industry.

  • Free

  • Casual

  • Partner

  • CouncilPro

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Reports and Dashboards

  • Reports and Dashboards
  • Host dashboard

    See your most important information including revenue, upcoming bookings, top performing spaces & latest SpacetoCo news

  • Customer dashboard

    News articles, information cards, videos, etc.

  • Report mode

    Use custom filters to export data from yourbookings with an infinite combination ofexport options

  • Schedule reports by email

    Create a bespoke report and have it emailed to a selected destination on a schedule of your choosing i.e. daily, weekly, fortnightly etc.

  • Graph mode

    Visualise and analyse your booking data using custom filters

  • Regular customer report

    Download your customer data like emails, phone, address and organisational info

  • Monthly summary report

    Track growth in your users, bookings and revenue

  • Free

  • Casual

  • Partner

  • CouncilPro

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Customer Self Service

  • Customer Self Service
  • Self service bookings and cancellation

    Get your customers to book themselves through a paperless, secure and accessible checkout

  • Customer dashboard

    Customers can view their past and future bookings across all spaces in one place

  • Account management

    Customers can update their personal, organisation and payment methods and reset passwords.

  • Download receipts and invoices

    Customers can view and download all their receipts and invoices all from one location

  • Payment preferences

    Customer can set payment preferences against casual and/or regular bookings

  • Free

  • Casual

  • Partner

  • CouncilPro

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Security Bonds

  • Security Bonds
  • SpaceProtect Pre-Event (bond)

    We take and hold a bond value of your choosing up to 4 days before the event

  • SpaceProtect Post-Event (bond)

    We collect the value of any damages after the event

  • Automated bond communication

    We automate the communication of each step of a bond process from initiation to payout

  • Free

  • Casual

  • Partner

  • CouncilPro

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Team and Customer Management

  • Team and Customer Management
  • Customer directory

    See all of your customers in one location, including QTY and value of bookings

  • Booking notes

    Add internal notes to bookings or customers

  • Customer profiles

    View customer profiles and see all their contact and bookings data at a glance

  • Social login

    Use your Google or Facebook profile to create a secure account

  • Activity feed

    See the entire transactional and edit history of a booking

  • Enterprise login

    Integrate with your existing Microsoft or Google Workplace enterprise authentication

  • Team management

    Set admin or team member privileges

  • Multiple user accounts

    Each member of your team gets their own account

  • User switching

    Swap between different facility accounts to manage multiple venues or sites

  • Internal messages

    Send messages to your team members or mention them in a booking

  • Free

  • Casual

  • Partner

  • CouncilPro

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Help and Customer Service

  • Help and Customer Service
  • 24/7 Live chat support

    You or your customers can reach us anytime through our live chat widget

  • Customer support forcustomers

    Your customers are our customers. We support them with using the site, general enquiries and finding spaces

  • Knowledge base

    Our searchable database of help articles has step by step instructions

  • Marketing support

    Our host partner pack is crammed with resources and ideas to help you market your space and grow your bookings

  • Training & rollout

    For larger facilities, an implementation plan, change management resources and staff training. Additional charges may apply

  • Quarterly catchups

    Every quarter we run an online collaborative session with our Partner hosts to gain feedback, hear stories and meet other teams from across Australia and New Zealand who manage community spaces

  • Dedicated account management

    Get a dedicated account manager and private messaging channel for ongoing support, growth and guidance

  • Free

  • Casual

  • Partner

  • CouncilPro

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Why SpaceToCo

Why Our Partners Choose SpaceToCo

Zero cost to your budget

Most venues increase revenue by >30%, easily offsetting fees

Cut admin by up to 80%

Automate bookings, invoicing, payments & bond management

Grow your community impact

More bookings = more use of space = more social value created 

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Make it your own

Customise Your Plan with Add-Ons

Automated Security Bonds

Automated Security Bonds

Capture and return bond payments seamlessly with SpaceProtect.

Outlook 365 Integration

Outlook 365 Integration

Two-way calendar sync to your organisation’s existing Outlook setup.

Automated Access Control

Automated Access Control

Time-based entry codes for casual and regular hirers.

Enterprise Login (SSO)

Enterprise Login (SSO)

Centralise provisioning and access across departments and staff.

Contact Partnerships Team

Simplify Venue Management. Empower Your Community.

Do you offer discounts for not-for-profits or schools?

Yes! Eligible NFPs and schools can access a discounted commission rate. Contact our partnerships team for more details.

Is SpacetoCo right for complex bookings or fees?

SpacetoCo has been purpose built for busy and complex community venues. It flexes to the needs of your spaces, rates, hirers and policies rather than having to create workarounds around the technology to make it work. 

Do I need an I.T. team to implement SpacetoCo?

No, SpacetoCo requires no coding or integration. If you can set up a Facebook profile, you can set up SpacetoCo. All customers from Partner tier up get support to implement and configure the system to your needs. 

Can I connect SpacetoCo to our existing finance or website systems?

Yes! SpacetoCo is a comprehensive bookings and payments solution, meaning it handles all the transactions, reconciliation and debtor management for you. It has accounting-system ready reporting that works whether you use SME software like Xero or ERP software like TechOne. SpacetoCo connects seamlessly to all your existing websites or channels. 

Can’t see your question? View all FAQs

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See SpacetoCo in Action

Book a free, personalised demo with a local team member and discover how SpacetoCo can simplify your venue bookings, increase revenue, and better connect your community.

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SpacetoCo's amazing dashboard